Kandui Resort utilizes Oceanview Travel to handle all of our guest’s air transportation issues for our United States based customers. International customers please contact your local travel agency. Whether you have frequent flier miles you'd like to use or simply book your flight to the Mentawai Islands or beyond, Oceanview Travel can take care of you better than anyone - please ask for Jeff Samuelson.
629 Camino de los Mares Suite 101
San Clemente, Ca 92673
Contact Name: Jeff Samuelson
We recommend that you travel to Padang in Sumatra (port of departure) via Singapore and Jakarta. We are happy to assist with any necessary overnight accommodations. Our crew and ground staff will meet you at the airport in Padang on arrival and make arrangements to transfer you to the resort via NBA flight and/or boat transfer.
PLEASE NOTE: Please note that transport out to the island is on a first come, first served basis. Kandui Resort currently operates two transfers per transfer day. Ideally we need 50% of guests on the 6:00am transfer requiring guests to arrive the day before the trip; and 50% on the 3:00pm transfer boat which requires guests to arrive before 1:00pm on the first day of the trip. When you make your reservation we will let you know what transfer boat we need you to be on and will make every effort to accommodate requests to the best of our ability.
All guests are required to leave Padang after 6:00pm on the last day of the trip to be safe and leave room for delays. No exceptions will be accepted so we can keep everyone on the same page and happy.
Guests that arrive on the first transfer boat can check into their umas at 1:00pm to give us enough time to clean the umas from the group before.
In 2016 we would like to encourage all guests to arrive into Padang the day before the trip starts and to leave Padang the morning after the trip ends. This will allow us to maximize your surf time and utilize the new Mentawai Fast Ferry for the safest, most comfortable transfer out to Kandui Resort.